‘[tweetmeme source=”RoseA_smallbiz” only_single=false]’ Do you think knowing your customer and being friend to your customer is already enough to keep them in your business? That is not absolutely true. Knowing your customer is not enough. It is important that you have the ability to feel and read what is in your customer’s mind and pay attention to what they are saying. The closer you get into your customer’s life, the better is the possibility for your business success.

Get to know your customers deeply by taking time to listen about what they are saying. Give your customers what they want and they will stay in your business. The customers are the backbone of your business. It is because of them why you are running a business. If your customer is not contented with your products and services, listen. If your customers are complaining, listen. If your customers are not comfortable listen. Then after listening, find ways to answer their needs.

Your products and your service should satisfy customer’s needs in a most convenient way. Make your customer feel that your business is worth spending for.